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Center Director - Chicago

We are looking for a high-performing Center Director to help us provide excellent customer service and meet our revenue growth goals. You will be responsible for maximizing the Client Services and Sales Team potential, crafting sales plans and justifying those to plans to the upper management.

NY Kids Club-Chicago is the premier children's enrichment center that originated in New York. Our industry-renowned curriculum is cultivated by our creative, talented, forward-thinking teams. We set the standard for innovative, stimulating children's classes, preschool, day camps, birthday celebrations, and special events. NY Kids Club boasts a company culture that nurtures talent and promotes all high-performing team members on the basis of merit. We pride ourselves on an environment that calls for people who are fun-loving, have a great sense of humor, have pride in what they do and take their work seriously. 

As a Center Director, you will:

  • Deliver/maintain the highest level of program quality, hospitality, cleanliness and client service every single day
  • Manage all aspects of the daily operations of the school, including enrolling new children and developing and implementing sales and marketing initiatives
  • Achieve growth and hit sales goals by successfully managing the Client Services and Sales Team
  • Own recruiting, objectives setting, coaching and performance monitoring of Client Services and Teaching Team 
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Coordinate ongoing team training with the training division 
  • Operate the school within the budget 
  • Arrange for repairs and maintain the school as needed
  • Collect program tuition and record/deposit all income into the appropriate accounts
  • Review/approve staff time sheets 

Desired Skills + Qualifications:

  • Bachelor’s degree required
  • 3-5 years of management/leadership experience
  • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding goals
  • Experience managing budgets
  • Strong leadership, supervisory and hospitality skills 
  • Excellent administrative and organizational skills
  • Commitment to the highest level of facility safety and cleanliness
  • Stellar customer service

Benefits:

  • Eligibility for health, dental, vision and life insurance, 401(k)
  • Excellent PTO program
  • On-the-job training and ongoing professional development
  • Career advancement opportunities  
  • Reduced gym-cost membership
  • Access to preferred seating and special offers for top shows, attractions, theme parks, sporting events, movie tickets, hotels and much more through Plum Benefits
  • Commuter benefits through TransitChek
  • Company-wide events and team bonding activities
  • Energetic and collaborative team environment

Competitive pay based on experience with the potential for $24K in annual bonus.

Physical Demands:

The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.

NY Kids Club is an EEO Employer

The NY Kids Club complies with all requirements set forth by the Americans with Disabilities Act, City, State, and Federal law. If you require any accommodation in the completion of this application, please reach out to talent@nykidsclub.com

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